Cancellation & Rescheduling Policy

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We understand that plans can change! To receive a full refund (excluding any third-party fees), please let us know via email at least 72 hours before your experience. 

Cancellations made less than 72 hours before your experience are non-refundable, so we can keep everything running smoothly for other guests. 

If you'd like to reschedule, we're happy to accommodate at no extra cost if requested at least 72 hours in advance, subject to availability.